Terms & Conditions

01. About These Terms

These Terms and Conditions apply to your use of the Rebuild Supplements UK website and purchases made through our online store.

References to “we”, “us” and “our” mean the business operating Rebuild Supplements UK. “You” and “your” mean any visitor or customer using our website.

Legal business name: [Insert registered business name]
Business address: [Insert registered business address]
Website: [Insert website URL]

By using our website, you agree to these terms where applicable. If you do not agree, please discontinue use. Nothing in these terms removes any consumer rights that cannot legally be excluded.

02. Website Use

You agree to use our website lawfully and responsibly. You must not:

• Use the website for fraudulent, unlawful or misleading activities.
• Attempt unauthorised access to our systems or customer data.
• Interfere with website security, performance or availability.
• Upload malicious code or misuse website forms.
• Copy or exploit website content in breach of applicable rights.

We may take reasonable steps to prevent fraud, protect our customers and maintain the security of our website.

03. Products & Descriptions

Rebuild Supplements UK offers sports supplements, performance nutrition, apparel and training accessories. Product availability and selection may change over time.

We make reasonable efforts to ensure that product descriptions, ingredients, photographs, prices and specifications are accurate. Display colours may vary depending on your screen and device.

Always check the current product label and listing for the applicable ingredients, serving instructions, warnings and product-specific information before use.

Products are subject to availability. Where a product becomes unavailable after an order is placed, we will contact you and arrange an appropriate resolution in accordance with applicable law.

04. Orders & Acceptance

When you place an order, you submit an offer to purchase the selected products. An automated order acknowledgement confirms receipt but does not necessarily constitute final acceptance.

We may need to review or decline an order in circumstances such as a genuine pricing error, stock issue, suspected fraud or legal restriction. If payment has already been taken for an order we cannot fulfil, we will arrange an appropriate refund.

You are responsible for providing accurate contact, billing and delivery information. Please contact us promptly if you discover an error in your order details.

05. Prices & Payments

Product prices and the applicable currency will be displayed on the website. Any applicable taxes, shipping charges and other costs will be shown at checkout or otherwise disclosed as required.

Payment must be completed using an available payment method. Transactions may be processed by third-party payment providers under their own applicable terms and security arrangements.

If a genuine pricing or calculation error is identified, we will take reasonable steps to resolve it in accordance with applicable law and any existing contractual obligations.

06. Shipping & Delivery

Available delivery destinations, shipping charges, estimated timeframes and delivery options will be displayed at checkout or in our published shipping policy.

Delivery estimates are not guarantees unless expressly stated. Delays may occur due to courier operations, weather, customs procedures or other circumstances outside our reasonable control.

Please ensure that your delivery address is correct. If your parcel is delayed, damaged or missing, contact us so we can investigate with the relevant delivery provider.

Any customs duties, import taxes or other charges will be handled as stated at checkout and under applicable law.

07. Cancellations, Returns & Refunds

Cancellations, returns, exchanges and refunds are handled under our published Returns Policy and applicable consumer protection laws.

If you are a UK consumer purchasing online, statutory cancellation rights may apply. Certain exceptions can apply, including to qualifying sealed goods that are unsuitable for return for health protection or hygiene reasons once unsealed. Whether an exception applies depends on the product and the circumstances.

We will not use a general returns condition to remove statutory rights that you are entitled to exercise. Please contact us for instructions before returning an item.

Returns Policy: [Insert link to your Returns Policy]

08. Supplements & Product Safety

Sports supplements are intended to complement an appropriate diet and lifestyle. They are not a substitute for a balanced diet, adequate rest or professional medical care.

• Read product labels, directions and warnings before use.
• Do not exceed the recommended serving or stated dosage.
• Check whether a product is suitable for your individual circumstances.
• Store products according to the instructions on the packaging.
• Keep products out of the reach of children where appropriate.
• Do not use products beyond their stated expiry date.

If you have a medical condition, take medication, are pregnant or breastfeeding, or are unsure whether a supplement is suitable for you, consult a qualified healthcare professional before use.

Product information is provided for general informational purposes and is not intended to diagnose, treat, cure or prevent disease. Individual responses to supplements may vary. We do not guarantee specific athletic, weight-management or health outcomes.

Nothing in this section excludes our legal responsibilities for product safety, accurate information or consumer rights.

09. Allergens & Ingredients

Please review the full ingredient list and allergen information on the current product packaging before consuming a product. If you have an allergy or intolerance, contact us for relevant product information before ordering.

Manufacturing and cross-contact risks may vary by product and supplier. Do not assume that a product is allergen-free unless this is expressly confirmed by reliable product information.

If you receive a product with damaged packaging, an unexpected seal issue or a suspected labelling problem, do not use it. Contact us for assistance.

10. Promotions & Discounts

Promotional codes, discounts, competitions and special offers may have specific eligibility requirements, expiry dates, exclusions or usage limits. Any applicable conditions will be stated with the relevant promotion.

Unless otherwise stated, promotional offers cannot be assumed to be combinable. We reserve the right to correct errors or withdraw a promotion in accordance with applicable law and any commitments already made.

11. Intellectual Property

Website text, branding, logos, photographs, graphics and original designs are owned by or licensed to the relevant rights holders.

You may browse the website for personal use. You must not reproduce, redistribute, modify or commercially exploit protected content without permission, except where permitted by law.

12. Liability

We take reasonable steps to maintain our website and provide our services. To the extent permitted by law, we are not responsible for losses arising from circumstances outside our reasonable control or from use of products contrary to their instructions.

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including applicable rights relating to defective products, fraud or liability that cannot legally be excluded.

Nothing in these terms affects your mandatory statutory rights as a consumer.

13. Privacy & Personal Information

Our handling of personal information is explained in our Privacy Policy, including the information we collect, how it is used and how you can exercise applicable privacy rights.

Privacy Policy: [Insert link to your Privacy Policy]

14. Website Availability

We may update products, features, content and website functionality from time to time. We do not guarantee that the website will always be available without interruption.

We may carry out maintenance, security updates or technical changes where reasonably necessary. Changes to these terms will not unlawfully remove rights arising from existing orders.

15. Governing Law

These terms are subject to the applicable laws and jurisdiction determined by the legal business location and relevant transaction.

Governing law: [Confirm the correct governing law and jurisdiction for your registered business.]

Where mandatory consumer protection rules apply, nothing in this section removes rights or protections that cannot legally be excluded or restricted.